Damar Services, Inc.

Crisis Response Specialist

Job ID
2024-9552
Job Location
US-IN-East Chicago
Position Type
Damar North

At Damar, our people are remarkable! Our staff are dedicated to serving our clients to achieve remarkable results. We are a diverse team of people with a wide range of skills and experiences interested in careers that matter. We provide a place where you can fulfill your career ambitions. With competitive benefits, a culture of compassion, belonging, acceptance, innovation and fun, Damar Services offers you the opportunity to do remarkable work!

 

Our Resource Specialist position is one of Damar's most unique roles! This position strives to provide assistance to staff by role modeling, teaching appropriate responses, and completing program implementation. Resource Specialists are also expected to respond to crisis situations for the Agency.

 

Some of the ways we reward our remarkable Resource Specialists...

  • Pay for school with up to $3,000 a year in Tuition Assistance
  • Enjoy Medical, Dental and Vision Insurance options
  • Save for your retirement with our 401(k) Plan Participation
  • Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
  • Protect your income through Short Term and Long Term Disability Insurance options
  • Enjoy eligible holidays at home while getting paid with our Paid Holiday plan
  • Take paid time off for rest and relaxation with our PTO plan
  • Receive world-class training of verbal intervention & physical management techniques

Some of the ways you will be making a difference...

  • Effectively responds to and manages crisis situations for all Damar programs - taking the leadership role in de-escalation and/or intervention when needed.
  • Initiates special precautions for clients that exhibit and meet high risk behavior criteria.
  • Takes appropriate action regarding any events that affect the mental and physical well-being of the residents, including but not limited to, providing client and staff support, informal training and crisis management.
  • Understands behavior support plans for high acuity clients.
  • Assists in providing transportation for clients in an event of behavioral concern.
  • Remains awake and engaged at all times – provides safety, security and surveillance duties via vigilant monitoring and active interactions with staff.
  • Evaluates visual data to determine compliance with standards and expectations.
  • Collects, reviews, and enters incident reports to electronic database.
  • Ensures adequate staffing ratios are present and responds to campus management for any needs or requirements in this regard.
  • Completes drafts and verifies incident reports.
  • Calls staff and/or goes onto unit to collect data.
  • Input relevant actions into MedEZ.
  • Identify critical incidents.
  •  

What you need to be considered...

 

Education:

  • High School Diploma or GED required.

     

Experience:

  • Must have six months of full-time experience working with behavioral challenges and/or individuals identifying with the DD/ID population.

Equipment Familiarity:

  • Proficiency with MS Office applications including: Word, Excel, Outlook and PowerPoint.

 

Certifications, Licenses or Special Training:

  • Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification if working in children’s residential home/unit licensed by Dept. of Child Services (DCS).
  • Ability to pass and maintain CPR certification.

  • Minimum age of 21 depending on program and/or department requirements.

  • Must meet and maintain background screening requirements for all Damar Programs as detailed in policy 1.HR.02 Pre-Employment and Employee Background Checks.

  • Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving).

  • Successful completion of pre-employment drug screen and physical required. 

Essential Job Functions:

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 35lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

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