SAT Residential Manager
Remarkable People — We Are a Remarkable Team
At Damar, our people are remarkable. Our staff are dedicated to serving our clients to achieve remarkable results. We are a diverse team of men and women with a wide range of skills and experiences interested in careers that matter. We will provide you the training to help you not only provide the best service to our clients, but provide a place where you can fulfill your career ambitions. With competitive benefits, a culture of compassion, innovation and fun, Damar Services offers you the opportunity to do remarkable work.
We are currently seeking a talented, motivated and detail oriented SAT Residential Manager to be responsible for leading, directing and monitoring treatment services for SAT units while actively promoting agency philosophies in the delivery of services. The SAT Residential Manager will ensure all job duties and responsibilities are performed in accordance with Damar’s Strategic Plan and requirements by licensure.
Quality Services/High Quality Staff
• Manages all employee functions of assigned SAT staff including recruitment, on the job and compliance training, coaching and mentoring, performance appraisals, and performance management functions.
• Ensures staff are following program schedule and have necessary supplies.
• Collaborates with IBI and support services such as HR, PQI, Dietary, and medical records to meet program expectations.
• Develops staff schedules as well as monitors and updates the Agency daily to ensure employees for assigned units/homes are accurately being paid and adhering to agency policies and procedures.
• Coordinates scheduling of activities (i.e. client transports, trainings, meetings, etc.) and makes schedule adjustments to staffing levels to achieve operational objectives.
• Ensures all client/unit documentation, including but not limited to staff assignment sheets, behavior tracking sheets, progress notes, bed check logs, daily staff inspections with work orders (environment of care), fire and tornado drills are completed timely and turned in to medical records.
• Serves as an active member of an interdisciplinary treatment team by attending and participating in monthly treatment reviews and weekly service line meetings.
• Organizes program meetings when necessary.
• Participates in Daily Flash Meeting in person or by proxy.
• Attends mandatory staff meetings, LTM, IEP/Case Conferences, Child and Family Team meetings, and other meetings as assigned.
• Ensures that all activities, services and programs through Damar are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Damar clients.
• Adheres to all policies and procedures as defined in the Employee Handbook and Damar Operational Policies and Procedures Manual.
• Takes pride and ownership in Damar’s facilities and assigned work areas.
• Completes and updates mandatory training and other licensure related items in a timely manner.
• Maintains documentation that is accurate and legible.
• Completes incident reports, including reporting any suspected exploitation, abuse, or neglect of a client.
• Ensures that the agency meets its quality improvement, evaluation and reporting requirements.
• Actively participates in and/or oversees data collection and the use of data to improve outcomes, practices and service delivery.
• Utilizes data collection in relation to driving and tracking outcomes and achieving agency initiatives and goals.
• Performs other duties as assigned.
• Responsible for purchasing, staffing, and overtime budgets.
• Seeks the best use of materials, equipment and staff to maximize efficiency and effectiveness.
• Acts as a good steward of Damar and/or client finances.
• Acts as a liaison and consistently communicates with families, professionals, guardians and referring agencies to provide best outcomes for clients. Ensures that these communications are recorded in a timely manner.
• Respects the culture, diversity and rights of all clients, their families and the community.
• Shows initiative by identifying solutions to work towards improving stakeholder satisfaction.
Growth and Transformation
• Remains up to date on treatment best practices to ensure to proactively meet client demands.
• Prioritizes duties in a manner consistent with organizational objectives and growth.
• Ability to follow and execute specific verbal and written instructions.
• Ability to communicate effectively, both verbally and in writing.
• Ability to promote and maintain positive interaction with all internal and external stakeholders.
• Knowledge of budgets.
• Knowledge and self-awareness of personal bias.
• Demonstrates respect for cultural, ethnic, spiritual and linguistic diversity and values including differences in personal goals, lifestyle choices and varying family backgrounds and histories.
• Ability to obtain and maintain Child and Adolescent Needs and Strengths (CANS) Assessment certification.
• Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification if working in children’s residential home/unit licensed by Dept. of Child Services (DCS).
• Ability to physically manage and restrain clients when necessary, including ability to assist in lifting, maneuvering, and physically supporting individuals up to 200 pounds; ability to lift up to 35 pounds.
• Ability to walk, sit, stand, for long periods of time. May also be required to stoop, bend, squat, push, pull, run, kneel and have full dexterity and agility.
• Ability to adjust schedule to accommodate the needs of all shifts as it relates to management of employee functions.
• Bachelor’s Degree, 2 years of college combined with 2 years of residential experience, or High School Diploma/GED with 4 years of residential experience required.
• 1-2 years of previous supervisory experience preferred.
• Minimum age of 21 per licensure requirements.
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving).
• Must meet and maintain background screening requirements of program(s) assigned to.
• No felony convictions or other criminal offenses involving a dependent population.
• Successful completion of pre-employment drug screen and physical.