Damar Services, LLC

Benefits Manager

Job ID
Human Resources


Benefits Manager
Remarkable People — We Are a Remarkable Team
At Damar, our people are remarkable. Our staff are dedicated to serving our clients to achieve remarkable results. We are a diverse team of men and women with a wide range of skills and experiences interested in careers that matter. We will provide you the training to help you not only provide the best service to our clients, but provide a place where you can fulfill your career ambitions. With competitive benefits, a culture of compassion, innovation and fun, Damar Services offers you the opportunity to do remarkable work.


We are currently seeking a talented, motivated and detail oriented Benefits Manager to join our highly skilled team and be responsible for implementation and administration of employee benefit programs, retirement, and worker’s compensation programs to include evaluating, recommending, and administering benefit program. In this capacity, the Benefits Manager will ensure customer service excellence through face to face, phone and electronic interactions with employees. The Benefits Manager is responsible for administering benefits, in alignment with government regulations, with accuracy and efficiency.


• Serves as subject matter expert for Damar’s benefit plans including, but not limited to, medical, dental, life, disability, flexible spending accounts, and 401k plans.
• Administers employee benefit programs, retirement and worker’s compensation programs.
• Manages leave of absence processes and applicable paperwork including FMLA and private disability programs.
• Recommends benefits programs to management by studying employee requirements and trends and developments in benefits offered by other organizations.
• Supports management's decision making by analyzing benefit options and predicting future costs.
• Identifies benefit options by studying programs; obtaining advice from consultants.
• Completes benefit related reports and communications to employees.
• Conducts benefit plan audits.
• Manages SPDs, certificates and benefit policy changes.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; obtaining qualified opinions; enforcing adherence to requirements; advising management on needed actions.
• Informs employees of benefit usage by preparing and distributing benefit reports.
• Leads annual open enrollment strategy to successful completion, in alignment with budget requirements.
• Leads the completion of mandated state and federal reporting on behalf of the agency (i.e., notices, ACA reporting, OSHA, etc).
• Ensures all health and welfare enrollments, changes and terminations are processed accurately and timely including implementation of employees’ elections and changes in current HRIS for proper deductions and record keeping.
• Assists employees with benefit changes as a result of qualifying events (marriage, birth, etc.)
• Assists consultant / broker with collecting requirements for occasional market check of benefits offered.
• Manages the completion of enrollments, changes and terminations, utilizing on-line software programs or manual reporting, for active employees, COBRA participants and terminations. Ensures timely electronic feeds are completed and accurately sent to benefit plan providers.
• Resolves employee questions and problems by interpreting benefit policies and procedures.
• Expedites delivery of benefits by establishing and maintaining working relationships with benefit providers.
• Reconciles benefit accounts by approving billing statements.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Maintains benefits staff by recruiting, selecting, orienting, and training employees.
• Coordinates and facilitates on-site annual open enrollment meetings, vendor onsite education meetings and wellness events.
• ACA compliance administration.
• Assists employees with disability claim filing as well as accident or death claims.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Achieves financial objectives by preparing the benefits and department operational budgets; scheduling expenditures; analyzing variances; initiating corrective actions.
• Prepares special reports by collecting, analyzing, and summarizing information and trends.
• Contributes to team effort by accomplishing related results as needed. Attends mandatory staff meetings, supervision, trainings and other meetings as assigned.
• Adheres to all policies and procedures as defined in the Employee Handbook and Damar Operational Policies and Procedures Manual.
• Takes pride and ownership in Damar’s facilities and assigned work areas.
• Reports any suspected exploitation, abuse, or neglect of a child.
• Performs other duties as assigned.


Education: Associate’s degree or two years in college in business, human resources or equivalent combination of education and related experience. Bachelor’s Degree preferred. Significant related experience may substitute for education.
Experience: 3-5 years of benefits administration experience. Benefits administration for organizations with at least 500 employees preferred.
Equipment Familiarity: Proficiency with MS Office applications including: Word, Excel, Outlook and PowerPoint.

Certifications, Licenses or Special Training:
• Must meet and maintain background screening requirements for all Damar Programs as detailed in policy 1.HR.02 Pre-Employment and Employee Background Checks.
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier.
• Successful completion of pre-employment drug screen and physical required.
• CEBS certification preferred.

• Exercises sound judgment and maintains confidentiality in maintaining critical and sensitive information, records, and reports.
• Understands, interprets, and applies general administrative and departmental policies and procedures.
• Exceptional customer service orientation with the ability to multi-task, effectively prioritize and manage multiple responsibilities in a fast paced, dynamic business environment
• Works under consistent pressure with frequent interruptions and high degrees of public contact by phone or in person.
• Reads, understands, and reviews documents for accuracy and relevant information.
• Strong knowledge of health plans and pertinent federal and state regulations including FMLA, ERISA, COBRA and ACA.
• Uses sound judgment in following and applying appropriate laws, regulations, policies, and procedures.
• Composes correspondence as well as compiles and arranges data in a readable and comprehensible manner.
• Establishes and maintains electronic and paper record keeping systems.
• Proofreads and edits draft reports or correspondence for errors in grammar or structure.
• Coordinates activities and meets critical deadlines.
• Interacts and engages successfully with the public, in person and over the telephone.
• Demonstrates drive and initiative to ensure timely completion of tasks with little direction.
• Operates office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Types and enters data at a speed necessary for successful job performance.
• Communicates clearly and concisely, both verbally and in writing.
• Establishes and maintains effective working relationships with those contacted in the course of work.


Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 15lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.


Vision: See in the normal visual range with or without correction.


Hearing: Hear in the normal audio range with or without correction.


Reasonable Accommodation Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Regular, acceptable attendance for work (excluding excused absences and periods of leave) is an essential function of the job, and must be maintained to be successful. Reasonable accommodations that do not cause undue hardship may be made to help enable qualified individuals with disabilities to perform essential functions. Employees who wish to request an accommodation or assistance are responsible for notifying the Agency of their request and engaging in interactive communication with Damar to determine available options.

Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.


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